Shipping Information
ITALIAN SHIPPING
All MOKI products are entirely handmade; therefore, please allow at least 3-5 business days for jewelry and up to 10 business days for hats.
Once completed, all orders will be shipped. MOKI Jewels ships with trackable and insured couriers. Shipping generally takes between 24/72 hours. Deliveries on Saturdays, Sundays, or holidays are excluded.
- For orders of €100 or more, shipping is FREE
- Deliveries may take longer for Sicily, Sardinia, and the smaller islands.
To track your order, you will receive an email with the tracking number and the portal of the courier to which the delivery has been entrusted.
EUROPEAN UNION SHIPPING
MOKI Jewels ships with trackable and insured couriers. Shipping generally takes between 48/72 hours. Deliveries on Saturdays, Sundays, or holidays are excluded.
- For orders of €200 or more, shipping is FREE.
Deliveries may take longer due to customs checks in the individual destination countries.
To track your order, you will receive an email with the tracking number and the portal of the courier to which the delivery has been entrusted.
In-Lab Pickup
You can pick up your orders in person at our workshop located at
Via Guglielmo Marconi 56, 80029 Sant'Antimo (NA).
The workshop is open for pickups on the following days
- MON-FRI from 10:00/13:00 and 15:00/18:00
- SAT (morning only, subject to availability check)
You can choose free in-person pickup at the workshop during the purchasing and checkout process.